Service
Insurance Claim Assistance
Storm claims are the single biggest differentiator in roofing. We document, file, meet your adjuster, and review the scope — so your claim is approved for the full replacement you’re owed.
Insurance companies approve what they can see. Our claim specialists photograph every hail strike and wind lift, prepare a complete claim package, and join your adjuster on the roof to walk line by line through the approved scope.
When the adjuster’s scope comes up short — and it often does — we review it against industry-standard estimating software and provide the documentation to get supplements approved. Our goal is simple: your roof fully covered, with no out-of-pocket surprises.
What’s included
- Complete photo & video damage documentation
- Claim package prepared to industry estimating standards
- We meet your adjuster on site, every time
- Scope & supplement review — we appeal underpayments
- Coordination with your carrier from filing to payment
- Free if we re-roof the project — paid only by the carrier
How it works
- 1
Damage documentation
Hail strikes, granule loss, wind creases — captured in high-resolution photos and video, dated and logged.
- 2
Claim package filed
We prepare a complete, professional claim package and help you file it correctly the first time.
- 3
Adjuster meeting
We meet your adjuster on the roof and ensure every line item of damage is captured in the approved scope.
- 4
Supplement review
If the scope underfunds your roof, we document and appeal with the carrier until your claim is paid in full.
Work in progress
Common questions
Do I pay for claim assistance?
Not if we re-roof your home. Our fee is paid by the carrier from the claim — you never write a check for our claim work.
My adjuster denied my claim. Now what?
Denials are often based on incomplete documentation. We re-inspect, document, and can request a re-inspection or file an appeal.
Can you handle my whole claim?
Yes — documentation, filing, adjuster meeting, scope review, supplements, and the re-roof itself. One point of contact.
